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  • Эхлэл
  • Policies, standards, and compliance
  • Standards

Standards

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Client Protection Standards

Products, services, and channels benefit clients.

Do not overindebt clients.

Give clients clear and timely information to support client decision making.

Set prices responsibly.

Enforce fair and respectful treatment of clients.

Secure client data and informs clients about their data

Rights.receive and resolve client complaints.

 

 

The governance and management are committed to client protection, and internal audit & hr systems support its implementation.